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I have recently been reawakened to the fact that the world is changing - at far more profound ways that I was aware of when I took my sabbatical from the information world in 2006. The major catalyst to this realisation was that I was roped in recently to work intimately on the development and launch...

  (Republished from the Evolution Africa blog. Evolution Africa is a consultancy formed by a passionate, committed and talented group of highly successful professionals whose focus is on introducing global best practice across Africa.) There’s a reason why the common saying the customer is always right. Of course logically the adage...